Background
Many SMEs make changes informally with no record and no way back.
Questions to ask yourself
- Do we test changes before they go live?
- Do we know what changed, when, and by whom?
- Can we undo a bad change quickly?
- Are suppliers making changes without clear records?
- Are AI-generated changes being reviewed before going live?
What you can do today
Add change discipline without bureaucracy
Three lightweight habits.
- 01Ask your IT supplier for “the last five changes you made.”
- 02On business-critical spreadsheets, turn on Version History.
- 03Set a 24-hour rule: no live change to a business-critical system goes in on a Friday afternoon.