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Customer trust and security assurance

Can you prove to customers that their data is safe?

Background

Larger customers increasingly ask SMEs for evidence of cybersecurity and data protection.

Questions to ask yourself

  • Can we answer a supplier security questionnaire today?
  • Do we need Cyber Essentials, or eventually ISO 27001?
  • Do we have written policies?
  • Can we show evidence of backups, MFA, access reviews, and training?
  • Are weak internal systems quietly putting sales opportunities at risk?

What you can do today

Build a credible answer this month

Three things.

  • 01Look up Cyber Essentials. The questionnaire is free.
  • 02Find your most demanding customer's data-protection clause. Could you evidence it tomorrow?
  • 03List the policies you could produce in five minutes: data protection, acceptable use, password, incident response, AI.
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