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Policy

Remote & Hybrid Working Policy

Working from home, the train, the cafe — safely.

Hybrid working is normal. The cyber risks aren't new but they multiply outside the office — lost devices, shoulder-surfing on a train, an insecure home Wi-Fi, an unattended laptop in a car. This policy sets out the practical rules.

How to use this: The bracketed items like [Company Name] are placeholders — replace them with your own details. Edit the wording to suit your business. This is a starter, not legal advice.

Scope

Applies to anyone working from anywhere other than a [Company Name] office.

Devices

You must use a [Company Name] managed device (company laptop or BYOD phone enrolled in MDM) to access company data. See the BYOD & Mobile Device Policy.

Network

  • Home Wi-Fi must be password-protected with WPA2 or WPA3.
  • The router's admin password must not be the factory default.
  • When on public Wi-Fi, the company VPN must be active.

Physical security

  • Don't leave devices visible in a parked car.
  • Lock the screen when you step away — even at home.
  • Be aware of who can see your screen on a train or in a cafe.
  • Don't leave printed sensitive documents in shared spaces. Shred or take them with you.

Calls and meetings

  • Be aware of what can be heard during calls — in particular customer names, financial details, anything covered by NDAs.
  • For confidential calls, use a private room or headphones.

Family and household

  • Company devices are for company use. They are not shared with family or visitors.
  • Children, partners, and household guests do not log into company devices.

Travel abroad

Notify [Named Manager] if you'll be working from abroad for more than a few days, particularly outside the UK / EU. This affects data residency, tax, and sometimes legal access to data. Check the latest NCSC travel guidance.

Incidents

Report device loss, theft, or anything suspicious immediately — including out of hours.

Review

Reviewed annually. Last reviewed: [date].

Tips for adoption

  • Issue this with the first piece of remote-work equipment — not three months later.
  • Run the practical points in induction. Most people break these out of habit, not malice.
  • Pair with the BYOD policy.