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People

IT onboarding for a new joiner

A consistent process prevents 80% of access problems three years later.

Give every new joiner the least access they need, the right training, and a clear record of what was set up.

Pre-day-1

  • Decide their role and grant access by role.
  • Create the account, but don't enable until day 1.
  • Provision encrypted, MFA-enrolled, EDR-protected hardware.
  • Prepare a one-page welcome doc.

Day 1

  • Help them enrol MFA — authenticator app, not SMS.
  • Set them up in the password manager.
  • Walk through the AI usage policy and acceptable use.
  • Show them the incident reporting route.

First week

  • Schedule a 15-minute social engineering brief.
  • Confirm they have ONLY what they need.
  • Add them to the tools register.

Common mistakes

  • Cloning a colleague's permissions.
  • Skipping MFA setup.
  • SMS-only MFA.
  • No record of what was set up.